About our Data Center

    Location:
    The data center is located at the edge of Bucharest (Romania, Europe). Address: Str. Pacii, no. 36, Chiajna, Ilfov
    Internet Connection:
    We are using multiple internet service providers that connect us to the rest of the world.
    Those are connected to redundant Cisco equipments for maximum uptime and performance.
    List of Internet Service Providers:
  • Telia
  • Level3
  • Global Crossing
  • Dotro Telecom
  • Telekom
    • Energy Distribution:
    The data center draws its power directly from the main local power grid using triphase connectivity.
    For power distribution inside our data center we are using multiple online UPS that are monitored 24/7.
    In case of power failure the backup generator will automatically take the load, and in case it fails, a secondary generator is going to start automatically as well.
    Main features:
  • Triphase power connection
  • Online UPS
  • Diesel Generator
    • Cooling & Fire Suppression:
  • HVAC Cooling System designed with N+1 redundancy
  • FM200
      • Security:
      We have security staff 24/7 at the facility, but since this is a private Data Center only Ch-center's personel is allowed

      A brief history
      2005 - CH-NET was founded, and we started as a local Internet Service Provider
      2007 - CH-NET started the planning for it's own Data Center with the scope of private use. At the end of the year CH-NET finished the Data Center. At this time CH-NET was offering Web Hosting and Dedicated Servers to private customers in Romania.
      2008 - CH-NET registered Ch-center trade mark and renamed it's Data Center. At the start of the year CH-NET moved it's equipments into the new Data Center becoming webhosting provider and colocation service type and give up offering local Internet service provider (ISP).. The internetconnection is updated to 4 Gbps through new redundant distribution equipments that were installed. At the end of the year Ch-center made all it's services public.
      2010 - 2 years have passed since the new Data Center was put in use, as we intended in achieving quality standards as high due to maintaining these high standards and amibition permanent improvement have made CH-Center to rapidly evolve into one of the top providers in Romania. Ch-Center signed partner contracts with big firms like:
      - ePayment
      - cPanel
      - CloudLinux
      - Level3
      - Telia Sonera
      - AdnetTelecom
      - DotroTelecom

How do I buy?


How do I buy online from the web site www.ch-center.com?

Ch-center sells its products using the on-line payment services of www.epayment.ro. Thus, we can provide our customers a safe and efficient order and payment service.
You can order our products following these 3 steps:

a. Select the product you want and press the *Buy Now* link.
b. Insert your personal information.
This information is necessary for the correct and efficient processing of your order. Inserting the personal data is done through a 129 Bits SSL connection. For more information please read the *How safe is it for me to pay on-line?* section. Your personal information is not sent to other people, by Ch-center, nor ePayment. Please see that you correctly complete the form and indicate the person to which the billing and shipping will be made. The e-mail address is very important because the order and product information will be sent by e-mail. A wrong e-mail address will slow the processing of the order. Further more, Ch-center and ePayment will not be able to contact and inform you about the order status.
If the shipping address is different from the billing address, please indicate so by selecting the menu at the end of the form. Choose the desired payment method and confirm the information by pressing *Next Step*.
c. Insert the credit/debit card information.
If you chose the Credit/Debit Card payment method, it is necessary to fill in the information about your CC. For payments made with Visa and MasterCard (Visa/Visa Electron and MasterCard/Maestro) Credit/Debit Cards, it is used the *3-D Secure* system, developed by the organizations above to ensure a security standard for the on-line transactions, the same with the ones done at the ATMs or in a merchant's shop. *3-D Secure* ensures that no information regarding your card is transferred or kept, at any time, on our servers on the ePayment servers: the information is sent to the Visa and MasterCard systems. Further more, *3-D Secure* is an on-line system used to establish the identity of the card owner. The authentication process of the owner is made based on the security code, known only by the card owner, and it takes place only on the Visa or MasterCard server, according to the situation.
The *3-D Secure* system allows on-line transactions made with any card issued under Visa and MasterCard license, including the debit cards and the electronic cards (Maestro and Visa Electron). The virtual cards issued by these organizations are also accepted.

If the card transaction was successful, the next screen will thank you for the order placed on our web site and will give you useful information about the order. This information will also be sent by e-mail.

99.9% Uptime Guarantee

We offer a 99.9% uptime guarantee with all of our plans which is monitored by reliable third party companies. Whether it's the day or night, you can be confident that your website is safe in our professional hands.

Security Policy

How safe is it for me to pay on-line?

- The products on this web site are sold on-line through the on-line payment services offered by ePayment. The risks you are exposing yourself to while paying on-line are:
- The personal data filled in by you for the order can be taken over by other people and abusively used - Ch-center and ePayment guarantee the security of its informational systems. Please see *The ePayment Security Policy* and *Ch-center's Security Policy* for more information on this subject.
Your personal data in case of card payments - card number, expiration date, etc. - may be taken by other people and abusively used. Inside the *3-D Secure* system, used by ePayment for card payments with Visa and MasterCard, no information regarding your credit card is transferred or kept, at any time, on our servers or the ePayment servers, the information is sent to the Visa and MasterCard systems. Further more, in case your card is issued by a bank certified in the *3-D Secure* System, the authorization of the payment is done only after your authentication in this system - filling in a secret code/password known only by you, the same with the PIN number for the ATM transactions. Please read *Verified by Visa* and Secure Code* for further details regarding *3-D Secure*.

30 Days Money Back Guarantee

We also endow with a 30-days money back guarantee whereby you can claim your money back in full within a month of signing up without any questions asked.

24/7 Support

Our experts are available 24 hours a day, 7 days a week by customer desk, live chat & by phone for those times when you need help. Whether you need help with server assistance, registration of domains, transferring domain and websites, hosting related issues, control panel guidance we are here to assist you!

Multiple Services to fit any budget

We have the right web hosing plan for you, whether you're a big business corporate house or looking to setup your first Wordpress blog. We have a web hosting plan that's right for you!

cPanel - Multi-Language Control Panel

We offer a multi-language, user-friendly control panel called cPanel. Languages supported are English, Portuguese, French, Dutch, Norwegian, Spanish, German, Russian, Ukrainian & Bulgarian.

Preinstalled Scripts

Preinstalled scripts make life much easier by allowing you to install any popular application/software without any web hosting knowledge. Whether you want to start a website, blog, forum or online store our 1 click, script installer has the right software for your needs. From Wordpress to Zen Cart, we have it all!